Privacy Policy

We collect information you choose to provide when you book a call, email us, submit a form, or otherwise communicate with Headcount. This may include your name, email address, company name, company website, revenue range, role, and details about the workflows or business problems you want to discuss.

We may also collect basic technical information such as browser type, device information, referral source, pages visited, and general usage data so we can understand how people use the website and improve it over time.

We use your information to respond to enquiries, schedule calls, qualify whether Headcount is a fit, prepare for discovery conversations, deliver services, improve our website, and maintain appropriate business records.

If you become a client, information shared during the engagement may be used to audit workflows, scope AI systems, document requirements, communicate recommendations, and support delivery.

Headcount uses third-party tools to run the business, including scheduling, calendar, email, analytics, hosting, payment, and project management tools. For example, booking a call may involve Cal.com and calendar providers.

These providers process information according to their own privacy policies. We only use tools we believe are appropriate for normal business operations, but we do not control every downstream system used by those providers.

We do not sell your personal information. We may share information with service providers who help us operate the website, schedule calls, communicate with you, process payments, or deliver client work.

We may also disclose information if required by law, to protect our rights, to prevent abuse, or as part of a business transfer such as a merger, acquisition, restructuring, or sale of assets.

We take reasonable steps to protect the information we handle, but no method of transmission or storage is perfectly secure. You should avoid sending highly sensitive information through open forms or email unless we have agreed on a secure process.

We retain information for as long as reasonably necessary to respond to you, manage business records, deliver services, comply with legal obligations, resolve disputes, and enforce agreements.

You can ask us to access, correct, or delete personal information we hold about you, subject to legal, contractual, and operational limitations.

You can also unsubscribe from marketing communications if we send them. Operational emails about bookings, payments, or active work may still be sent where necessary.

Questions about privacy can be sent to cam@headcount.so.